Lean Six Sigma Service Excellence

A Guide to Green Belt Certification and Bottom Line Improvement

Business & Finance, Industries & Professions, Quality Control, Management & Leadership, Production & Operations Management, Management
Cover of the book Lean Six Sigma Service Excellence by Gerald Taylor, J. Ross Publishing
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Author: Gerald Taylor ISBN: 9781604276657
Publisher: J. Ross Publishing Publication: October 1, 2008
Imprint: Language: English
Author: Gerald Taylor
ISBN: 9781604276657
Publisher: J. Ross Publishing
Publication: October 1, 2008
Imprint:
Language: English
Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides an overview of the Lean Six Sigma concepts and step-by-step examples of how to apply each of the relevant tools in practical situations. Next, readers will work through several problems to exercise their new found understanding. This learning approach of application and exercise should be of particular interest to those interested in, but unable to afford the large expense of most Lean Six Sigma training courses. Dedicated to executives and managers of service and transactional organizations, Lean Six Sigma Service Excellence emphasizes how productivity can be used as a distinctive competence for achieving and maintaining competitive advantage in non-manufacturing environments.
View on Amazon View on AbeBooks View on Kobo View on B.Depository View on eBay View on Walmart
Written for the typical business professional, Lean Six Sigma Service Excellence effectively translates the concepts of Lean Six Sigma from a manufacturing environment to a service delivery environment. It is a user friendly guide to successfully implementing Lean Six Sigma practices in non-manufacturing organizations. It is also an inexpensive path to Green Belt certification. Mr. Taylor provides an overview of the Lean Six Sigma concepts and step-by-step examples of how to apply each of the relevant tools in practical situations. Next, readers will work through several problems to exercise their new found understanding. This learning approach of application and exercise should be of particular interest to those interested in, but unable to afford the large expense of most Lean Six Sigma training courses. Dedicated to executives and managers of service and transactional organizations, Lean Six Sigma Service Excellence emphasizes how productivity can be used as a distinctive competence for achieving and maintaining competitive advantage in non-manufacturing environments.

More books from J. Ross Publishing

Cover of the book Mastering Software Project Requirements by Gerald Taylor
Cover of the book Purchase Order Management Best Practices by Gerald Taylor
Cover of the book Achieve CAPM Exam Success by Gerald Taylor
Cover of the book Project Management the Agile Way, Second Edition by Gerald Taylor
Cover of the book The ITSM Process Design Guide by Gerald Taylor
Cover of the book Enterprise Sales and Operations Planning by Gerald Taylor
Cover of the book Project Pain Reliever by Gerald Taylor
Cover of the book Going Beyond the Waterfall by Gerald Taylor
Cover of the book Mastering IT Project Management by Gerald Taylor
Cover of the book Business Driven PMO Success Stories by Gerald Taylor
Cover of the book Advanced Project Portfolio Management and the PMO by Gerald Taylor
Cover of the book Agile Business Analysis by Gerald Taylor
Cover of the book Supply Market Intelligence for Procurement Professionals by Gerald Taylor
Cover of the book Viable Vision by Gerald Taylor
Cover of the book Seven Steps to Mastering Business Analysis by Gerald Taylor
We use our own "cookies" and third party cookies to improve services and to see statistical information. By using this website, you agree to our Privacy Policy