When the Inevitable Surprises Occur. . . Are You Ready to Diffuse the Situation with the Right Questions?
Business & Finance, Business Reference, Business Communication
| Author: | Terry J. Fadem | ISBN: | 9780132143554 |
| Publisher: | Pearson Education | Publication: | October 16, 2009 |
| Imprint: | FT Press | Language: | English |
| Author: | Terry J. Fadem |
| ISBN: | 9780132143554 |
| Publisher: | Pearson Education |
| Publication: | October 16, 2009 |
| Imprint: | FT Press |
| Language: | English |
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats.
Ask the right questions to recover from any surprise and transform shocks into breakthroughs!
CEO: Earl, can we count on you to reduce your costs by 20%?
Earl: You’ll have to do it without me.
CEO: Did you just resign?
Earl: Yes.
Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise....
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats.
Ask the right questions to recover from any surprise and transform shocks into breakthroughs!
CEO: Earl, can we count on you to reduce your costs by 20%?
Earl: You’ll have to do it without me.
CEO: Did you just resign?
Earl: Yes.
Would you be prepared to deal with such an unexpected response? Most of us aren’t. Here’s an effective, question-based strategy for handling surprise....
